Does Genesys Cloud automatically disable unused reports to reduce load on the system?

Does Genesys Cloud automatically disable unused reports to reduce load on the system?

• A. No
• B. Sometimes
• C. Only during peak hours
• D. Yes

Answer: (D)

Genesys Cloud uses a resource-conscious approach to reporting by automatically disabling reports that aren’t being used. When a report sits unused for a period, it is auto-disabled so it won’t run on its scheduled times or consume compute and data-load resources. This helps protect overall system performance, especially in environments with many reports. You can re-enable a disabled report whenever you need it again. This behavior is based on inactivity, not on a specific time of day, so it’s not limited to peak hours. That’s why the correct answer is Yes.

Genesys Cloud uses a resource-conscious approach to reporting by automatically disabling reports that aren’t being used. When a report sits unused for a period, it is auto-disabled so it won’t run on its scheduled times or consume compute and data-load resources. This helps protect overall system performance, especially in environments with many reports. You can re-enable a disabled report whenever you need it again. This behavior is based on inactivity, not on a specific time of day, so it’s not limited to peak hours. That’s why the correct answer is Yes.