The Waiting list and Interacting lists show a maximum of how many interactions per media type across both lists?

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Study for the Genesys Cloud Reporting and Analytics Test. Study with flashcards, multiple choice questions, and detailed explanations to enhance your exam readiness. Master the art of data reporting and analytics with confidence.

Multiple Choice

The Waiting list and Interacting lists show a maximum of how many interactions per media type across both lists?

Explanation:
Per media type, the Waiting list and Interacting list together show up to 100 interactions. This means for each channel (voice, chat, email, etc.), you’ll see at most 100 items across both lists. The limit helps keep the UI fast and focused on the most recent activity; if there are more than 100 items, the older ones aren’t displayed in either list.

Per media type, the Waiting list and Interacting list together show up to 100 interactions. This means for each channel (voice, chat, email, etc.), you’ll see at most 100 items across both lists. The limit helps keep the UI fast and focused on the most recent activity; if there are more than 100 items, the older ones aren’t displayed in either list.

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