What information is included in the Dialer Campaign Detailed Attempt History Report?

What information is included in the Dialer Campaign Detailed Attempt History Report?

• A. The unique ID of the contact
• B. The caller's phone number
• C. The date of the call
• D. The agent's name

Answer: (A)

This question focuses on how a Dialer Campaign Detailed Attempt History report ties each dial attempt to a person. The key piece of information included is the unique identifier for the contact. This stable contact ID serves as the anchor that links every attempt to the same individual across the campaign, making it possible to analyze all attempts, outcomes, and timing for that specific contact. Because the ID remains constant even if other attributes change, it enables accurate aggregation and cross-referencing with other data about the contact. Other details like the date of the call or the agent’s name can appear in various reports and provide useful context in broader analyses, but they aren’t the primary reference that unambiguously ties an attempt to a single contact in this particular report. The essential element for per-contact tracing in the Detailed Attempt History is the contact’s unique identifier.

This question focuses on how a Dialer Campaign Detailed Attempt History report ties each dial attempt to a person. The key piece of information included is the unique identifier for the contact. This stable contact ID serves as the anchor that links every attempt to the same individual across the campaign, making it possible to analyze all attempts, outcomes, and timing for that specific contact. Because the ID remains constant even if other attributes change, it enables accurate aggregation and cross-referencing with other data about the contact.

Other details like the date of the call or the agent’s name can appear in various reports and provide useful context in broader analyses, but they aren’t the primary reference that unambiguously ties an attempt to a single contact in this particular report. The essential element for per-contact tracing in the Detailed Attempt History is the contact’s unique identifier.